My rural bank closed.
So, I am posting this. I know a lot of rural banks have folded lately.
This was taken directly from the PDIC website.
Advice: Make sure you bring/submit all the requirements for speedy transactions. You wouldn’t want to go there and waste your time because you forgot to bring, say, a proper ID.
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HOW TO FILE CLAIMS
WHERE
Claims may be filed with PDIC either:
1. Personally, in the premises of the closed bank where the deposit account was maintained or a site where the closed bank was transferred by the bank’s Receiver, or at the PDIC Claims Counter located at PDIC Ayala Extension Office, SSS Building, corner V.A. Rufino St., (formerly Herrera St.), Makati City.
2. Through mail, addressed to:
The Assistant Vice President, Claims Processing Deparment
Philippine Deposit Insurance Corporation
2228 Chino Roces Avenue
1231 Makati City, Philippines
STEPS IN FILING CLAIMS :
A. Personal Filing
1. Secure a Claim Form from any authorized PDIC representative. The PDIC E-Claim Form in the PDIC website may be used only if claim is to be filed through mail.
2. Fill up all the three (3) copies of the claim form and sign the “Signature of Depositor/Claimant over Printed Name” under the “To be accomplished by the Depositor/Claimant” portion in the Claim Form. Ensure that the signature in the claim form tallies with the signature of the depositor at the bank upon opening of the account. For a claim filed by a representative, a duly notarized Special Power of Attorney should be submitted. If the Special Power of Attorney is executed abroad, the same must be duly authenticated by the Philippine Consul near the residence of the depositor.
3. Submit the accomplished claim form, together with the original evidence of deposit (such as savings passbook, certificate of time deposit, ATM card, unused checks and bank statement), and two (2) valid identification documents (IDs). Valid IDs include SSS/GSIS ID, PRC License, Driver’s License, Senior Citizens ID, Passport, Company ID/School ID, TIN/Philhealth ID, Voter’s ID/Affidavit. If the claim is filed by the depositor’s representative, the same requirements are necessary.
4. Wait for your name to be called by the PDIC representative either to receive payment of your insured deposit from the PDIC Disbursing Officer or to be informed as to when you may proceed to the Transferee Bank to claim payment. Sign the Acknowledgement Receipt portion of the claim form following receipt of payment. If your deposit is in excess of the maximum statutory limit of P 250,000.00, the PDIC Disbursing Officer/Transferee Bank teller will return to you your evidence of deposit which you will use to claim your uninsured deposit with the deputy liquidator of the bank during liquidation stage.
5. If your claim is not due for payment, PDIC representatives will inform you of additional documentary requirements and/or status of your claim. A claims status sheet shall be issued which shall serve as your first notice of the status of your claim. A claim stub (the triplicate copy of the claim form) will be given to you which you will submit together with two (2) valid IDs once claim is ready for payment.
B. Filing Through Mail
1. Secure a claim form through any of the following (a) by downloading the E-Claim Form from the PDIC website (www.pdic.gov.ph), (b) from an authorized PDIC representative stationed at the closed bank or a site where the closed bank was transferred by the bank’s Receiver, or (c) at the PDIC Claims Counter located at PDIC Ayala Extension Office, SSS Building, cor. V.A. Rufino St. (formerly Herrera St.) and Ayala Avenue, Makati City.
2. Fill up all the three (3) copies of the claim form and sign the “Signature of Depositor/Claimant over Printed Name” under the “ To be accomplished by the depositor/claimant” portion in the claim form. Ensure that the signature in the claim form tallies with the signature of the depositor at the bank upon opening of the account. For a claim filed by a representative, a duly notarized Special Power of Attorney should be submitted. If the Special Power of Attorney is executed abroad, the same must be duly authenticated by the Philippine Consul near the residence of the depositor.
3. Send the accomplished claim form together with the claim stub (triplicate copy of the claim form) and the original evidence of deposit (such as savings passbook, certificate of time deposit, ATM card, unused checks and bank statement) and legible copies of (2) valid identification documents (IDs). Valid IDs include SSS/GSIS ID, PRC License, Driver’s License, Senior Citizens ID, Passport, Company ID/School ID, TIN/Philhealth ID, Voter’s ID/Affidavit, which shall be sent to :
The Assistant Vice President, Claims Processing Department
Philippine Deposit Insurance Corporation
2228 Chino Roces Avenue
1231 Makati City, Philippines
If the claim is filed by the depositor’s representative, the same requirements are necessary.
4. Payment of your insured deposit through check shall be sent to you by registered mail at your present address indicated in the claim form. If your deposit is in excess of the maximum statutory limit of P 250,000.00, your evidence of deposit, which you will use to claim your uninsured deposit with the deputy liquidator of the bank during liquidation stage, shall be returned to you.
5. If your claim is not due for payment, PDIC will inform you of any additional documentary requirements and/or the status of your claim.
HOW TO FOLLOW UP PENDING CLAIMS
1. Telephone inquiry by calling the Claims Processing Department at 841-4604 up to 4607.
2. Written communication addressed to:
The Assistant Vice President, Claims Processing Deparment
Philippine Deposit Insurance Corporation
2228 Chino Roces Avenue
1231 Makati City, Philippines
3. Inquiry in person at the premises of the closed bank, or at the site where the closed bank was transferred or at the :
PDIC Ayala Extension Office
6th Floor, SSS Building
V.A. Rufino St. (formerly Herrera St.) cor. Ayala Avenue, Makati City, Philippines
When inquiring by telephone or letter, ensure that the following reference information are mentioned:
1. name of the closed bank;
2. name of the depositor; and
3. claim number which is found on the upper right hand corner of the claim stub.
